针对现有可拓策略生成软件自然语言理解能力不高的现状, 研制了一种结合HowNe(t 知网)的可拓策略生成软件, 通过学习HowNet 的知识组织, 改进可拓策略生成软件的基础知识库结构, 并通过人机界面的智能引导, 减轻计算机对自然语言理解的困难。以企业提高客户价值需求为案例研制的结合HowNet 的可拓策略生成软件, 能利用人和计算机各自的优势, 为企业提高客户价值提供技术支持。以服装企业客户数据进行测试, 结果表明该可拓策略生成软件有效地满足了服装企业提高客户价值的目标。
The extension strategy generating software can help people generate strategies to solve contradiction problems. But the ability to understand natural language of the current extension strategy generating software is very low and its strategy generative capacity is limited. In view of this situation, a system of extension strategy generating software combined with HowNet is designed. By learning HowNet's knowledge organization the basic knowledge base structure of the extension strategy generating software is improved, and by intelligent guidance at the man-machine interface, its natural language understanding capacity is improved. As a case study, an extension strategy generating system combined with HowNet for enhanced customer value requirement is implemented. It can use both advantages of human and computer to help enterprises improve customer value. Tested by a clothing company, the extension strategy generating system can meet the requirement of enhance customer value for that clothing company.
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